If you have recently completed product updates, it's important you let your customers know you have made improvements to your product. One of the most effective ways to share news of your updates and your product's story is to create and distribute release notes. In this blog post, we look at why release notes are important and how they can share news of your product updates. 1. Customer engagement Release notes are a powerful tool that can help engage new and existing users with your product. For example, if you have recently upgraded an area of your product...

Emails promising you all manner of riches in exchange for your bank details are the bane of every internet user's existence. But there are ways you can protect yourself from scam emails and avoid having to worry about con-artists emptying your bank account. 1) Don't be so quick to follow email links Many of these scammers try and entrap you by sending a link to your email which, if you click on it, could end up allowing the scammer to access your computer, locking it and preventing you from using it. 2) Look at the language used...

As we come to rely on technology more and more for our communication, it's natural that fraudsters, thieves, and swindlers are going to turn to those channels to ply their grim trade. Email, despite being old technology, is still one of the backbones of how we communicate digitally - and it's prime ground for scammers who will attempt to steal your identity, your money, and your confidential information. One, of many, types of scam emails allude to the use of adult sites. What do you need to know? What do the emails look like? Scam emails often...

Cybercrime is on the rise and one of the main reasons for this is that users are not thinking about security enough. Usernames are fairly easy to discover, with most being related to names/email addresses which can be found with just a simple Google search. So, when combined with a commonly used password, hackers will gain access to private, ‘secure’, files easily. In 2019, the most commonly used password was 123456. This was used by 23.2 million people who had their accounts hacked. The next most popular password was 123456789, which was used by more than 7.7 million hacked...

Nowadays, social media accounts are the norm for people of all ages, especially among teens where almost everyone seems to have multiple accounts, just like their friends. And though social media offers plenty of benefits, it does have some safety risks. So, whether you're a concerned parent or a responsible teen yourself, here are four steps that can be taken to improve teen safety on social media. 1. Review content before posting Before posting anything on social media, think carefully about whether or not it reveals too much private information about yourself. Posting things like personal contact information or...